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Privacy policy

18 october 2024

Your Rights

Depending on how your personal data is processed and the legal basis for that processing, you have several options for controlling this:

  • Right of access to your data
  • Right to rectify your data
  • Right to object to the processing of your data
  • Right to restrict processing of your data
  • Right to erasure of your data
  • Right to withdraw your consent

Commitments of SIAMURBC - BHDBDMH

SIAMURBC - BHDBDMH, a public utility institution under the supervision of the Brussels Government, is responsible for collecting and processing your data for the purposes of:

  • Processing operations under legal provisions authorising SIAMURBC - BHDBDMH to carry out missions of public interest. Examples include fire prevention advice, emergency interventions, and rescue operations.
  • Processing based on your consent, for purposes such as newsletter subscriptions, event registrations, or recruitment.

Data is retained as defined by the legal framework governing the mission of SIAMURBC - BHDBDMH and GDPR legislation for data processing based on consent.

Data security measures are in place, with SIAMURBC - BHDBDMH responsible for any necessary notifications to the Data Protection Authority and affected persons in case of a security breach.

Access to data is limited to processing-related personnel only, and it will not be shared with third parties for other purposes, nor transferred outside the European Union.

Data Processing Areas

The data collected for SIAMURBC - BHDBDMH's general interest missions relate to the following areas:

  • Responding to contact form submissions
  • Providing fire prevention advice or certificates
  • Giving opinions on issues related to urban furniture or mobility
  • Organising awareness campaigns
  • Visiting homes or operational sites
  • Handling complaints or appeals
  • Processing invoicing requests

The personal data collected includes identity, institutional affiliation (if applicable), correspondence address, contact details, and any other relevant data necessary for these processing activities.

This data is archived according to legal requirements for 1 year, 3 years, or 30 years as applicable.

Data Sharing Protocols

Some data may be shared under specific protocols:

  • With ICT subcontractors maintaining our infrastructure
  • With other bodies or authorities that contribute to our mission or are required by law, such as co-organizers of events, the Prosecutor's Office, and the Police.

Data Collected Based on Consent

The data collected with your consent relates to activities such as:

  • Responding to contact form submissions
  • Organising station visits
  • Processing messages of thanks
  • Participating in events
  • Newsletter subscriptions
  • Recruitment activities

Data collected for these purposes will only be reused for anonymised statistical purposes.

You have the right to withdraw your consent at any time, without affecting the processing conducted prior to withdrawal. Data collected with consent will be stored for 18 months.

Contact

If you wish to exercise your rights or have questions about how SIAMURBC - BHDBDMH processes your data, please contact our Data Protection Officer:

  • Email: dpo@firebru.brussels
  • Postal Address: SIAMURBC - BHDBDMH – Data Protection Officer (DPO) – Avenue de l'Héliport 15, B-1000 Brussels

If unsatisfied with the responses received, you can contact the Data Protection Authority (DPA) via:

You may also contact 'Ombuds Brussels' for independent support:

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